FREQUENTLY ASKED QUESTIONS

What is your return and exchange policy?

All VALKNOX purchases are non-refundable. Size exchanges are available for T-shirts, jeans, and jackets within 7 days of delivery, subject to product eligibility.

• T-shirts: ₹200 exchange shipping charge.

• Jeans & Jackets: ₹300 exchange shipping charge.

• Brimknot: No exchanges or refunds.

We recommend checking the size chart carefully before placing your order.

What is Brimknot?

Brimknot is a unique combination of a cap and bandana, crafted from 100% cotton for comfortable, everyday wear.

When will I receive my order?

Orders are processed within 1–2 business days, excluding weekends and public holidays. Once dispatched, you'll receive tracking details. Delivery times vary depending on your location and courier service.

How can I contact VALKNOX?

We're happy to assist you with your queries.

Email: valknox.contact@gmail.com

Instagram: @valknox.in

Do you offer Cash on Delivery (COD)?

Yes, COD is available on eligible orders. Availability depends on your delivery pincode.